Privacy Policy
Effective Date: October 2026
Website:
Company: M.W. Sewall
Address: 259 Front Street, Bath, ME 04530
Phone: 207-442-7994
At M.W. Sewall, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, submit service inquiries, or manage your fuel delivery account.
1. Information We Collect
We collect information to provide better heating oil, propane, and service solutions to our customers across Midcoast Maine.
-
Personal & Account Information: When you fill out a form on our site (such as Become a Customer, Request an Estimate, or Schedule Service), we collect personal details including your name, physical delivery address, billing address, phone number, email address, and specific heating/equipment details.
-
Payment Data: If you pay your bill or schedule service online, payment details are collected and processed through secure, encrypted third-party payment gateways. M.W. Sewall does not store full credit card numbers on our website servers.
-
Technical & Usage Data: When you browse our website, we automatically collect basic technical details such as your IP address, browser type, device information, and pages visited. This helps us optimize site performance and prevent spam or malicious activity.
2. How We Use Your Information
We use the information we collect strictly to manage your account and deliver dependable service:
-
Processing fuel deliveries, service orders, and equipment installations.
-
Contacting you regarding scheduled deliveries, service appointments, or emergency heating repairs.
-
Processing account payments and managing budget billing plans.
-
Improving website functionality, user experience, and local service communication.
-
Protecting our website against spam, fraud, and security threats.
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
-
Essential Cookies: Necessary for basic website operations, such as keeping you logged into your customer portal or remembering form inputs.
-
Functional Cookies: Temporarily saved when you visit our site or log in to help recognize your browser preferences and speed up site navigation.
-
Analytics & Performance Cookies: Help us aggregate anonymized traffic data so we can understand how visitors interact with our pages and improve our site.
You can choose to disable cookies through your web browser settings at any time; however, doing so may impact certain features or functionality on our site.
4. Embedded Content & Third-Party Tools
Pages on this site may include embedded content (such as interactive maps, security tools, scheduling software, or video content). Embedded content from third-party websites behaves exactly as if you visited the other website directly.
These third-party platforms may collect data about you, use cookies, embed additional third-party tracking, or monitor your interaction with their content. We encourage you to review the privacy policies of any third-party tools linked on our site.
5. Data Sharing & Security
We respect your personal privacy. M.W. Sewall does not sell, rent, or trade your personal information or contact details to third-party marketers.
We only share data with trusted third-party service providers when strictly necessary to operate our business, such as:
-
Secure payment gateways for transaction processing.
-
Web hosting, automated spam detection, and database management providers.
-
Legal or regulatory authorities if required by law or to protect safety and security.
We implement robust administrative, physical, and technical safeguards to keep your personal information secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, service your active customer account, and meet administrative, legal, tax, or safety requirements.
7. Your Rights Over Your Data
If you have an active account or have submitted forms through our website, you have the right to:
-
Request an exported copy of the personal data we hold about you.
-
Request corrections to any inaccurate or out-of-date personal information.
-
Request the deletion of your personal data, provided it is no longer required for active account maintenance, legal, or administrative compliance.
To submit a data request, please contact us directly at 207-442-7994 or via email through our contact page.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
M.W. Sewall
259 Front Street
Bath, ME 04530
Phone: 207-442-7994
Website: